TY - BOOK AU - Hiltrop Jean M AU - Udall Sheila TI - Essence of negotiations T2 - Essence of Management SN - 8120312015 U1 - X:973, N5/TD3 PY - 1995/// CY - New Delhi PB - Prantice - Hall India N1 - Bibliography P 127-28; Appendix P 127-66 ER -