TY - BOOK AU - UPADHYAY V Ed. TI - Productivity and quality: A mulitidisciplinary pecs T2 - Indian Institute of Technology Delhi. Conference proceedings of International Society for Productivity and Quality reseach.11 SN - 0070610797 U1 - X:89P, P6 PY - 2006/// CY - New Delhi PB - Tata Mcgraw Hill ER -