TY  - BOOK
AU  - MONIPPALLY Mathukutty M
TI  - Business communication:  From principles to practice.   
SN  - 9781259026164
U1  - X:8N91, Q3 
PY  - 2013///
CY  -  New Delhi 
PB  - Tata McGraw Hill       
KW  - Commerce
N1  - Bibliography: P 168-171
ER  -