TY  - BOOK
AU  - Spitzer Dean R
TI  - Transforming performance measurement:  Rethinking the way we measure and drive organizational success   
SN  - 9780814408919
U1  - X:92, P7 
PY  - 2007///
CY  - New York
PB  - Amacon         
KW  - Commerce
N1  - Bibliography: P 271-76
ER  -