Shah John C <br/><br/>
Quality-productivity connection   In service-sector    
Shah John C 
 - New York  Van Nostrand USA         1978 
 - xiii,143p.  cm. 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>X:8.73.N7, L8