COTTAM Angela <br/><br/>
Management and marketing of services 
COTTAM Angela; MUDIE Peter 
 - 2 
 - Oxford  Heinemann            1999 
 - x, 306p Bibliography chapterwise  cm. 
<br/><br/><label>ISBN: </label>0750635940  1331.76 
<br/><br/><label>Source: </label> 6556, 29/02/2000, S.B.D.  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51-8, N9