TY  - BOOK
AU  - Patterson Susan C
TI  - Training manager's quik tip sourcebook:  Surefire tools, tactices, and strategies to solve common training challenges   
SN  - 078796252X
U1  - X:8:( T), P3 
PY  - 2003///
CY  - San Francisco  
PB  - IOMA         
KW  - Commerce
N1  - Glossary P261-66
ER  -