HAYNES Kathryn <br/><br/>
Managing services   Challenges and innovation    

 - UK  Oxford University Press          2014 
 - xvii,199p  cm. 
<br/><br/> Bibliography: p 181-195 
<br/><br/><label>ISBN: </label>9780199696086  2995.00 
<br/><br/><label>Source: </label> 1691, 12/03/2018, Dhanraj Book House  General Book 
<br/><br/><label>Dewey Class. No.: </label>X9(Y):8, Q4