TY - BOOK AU - KAJENDRA Kanagasabai TI - Customer-orientation and organisational performance: A selected Sri Lankan companies T2 - "University of Delhi, Commerce (Deptt. of-), Thesis. Thesis, University of Delhi, Commerce (Deptt. of-" U1 - "XM5:511-8.4498, P3/Th" PY - 2003/// CY - "Delhi," PB - "University of Delhi, " ER -