Spath Dieter <br/><br/>
Advances in services innovations 
Spath Dieter; Fahnrich Klaus-Peter 
 - New York     Springer        2007 
 - viii,312p  cm. 
<br/><br/><label>Standard No.: </label>55 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry  Innovations
<br/><br/><label>Dewey Class. No.: </label>X9(Y):327.1'P, P7