Edvardsson Bo <br/><br/>
Values-based servoces for sustainable business  Lessons from IKEA      
Edvardsson Bo; Enquist Bo 
 - London  Routledge         2009 
 - x,131p  cm. 
<br/><br/><label>Standard No.: </label>52615 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Dewey Class. No.: </label>X9(Y).1'P, P9