TY - BOOK AU - Birindelli Giuliana AU - Ferretti Paola TI - Operational risk management in banks: Regulatory, organisational and strategic issues T2 - Palgrave macmillan studies in banking and financial institutuins U1 - X81:8, Q7 PY - 2017/// CY - London PB - Palgrave macmillan KW - Financial Studies ER -