Schneider Benjamin <br/><br/>
Service quality  Research perspectives 
Schneider Benjamin; White Susan S 
 - California  Sage Publications        2004 
 - xiii,185p  cm. 
 - Foundations for organizational science. .
<br/><br/><label>Standard No.: </label>66305 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer Behaviour
<br/><br/><label>Dewey Class. No.: </label>X:5171-8, P4