Ravi Shanker <br/><br/>
Services marketing  The Indian perspective 
Ravi Shanker 
 - New Delhi  Excel Books       2005 
 - xvi,565p  cm. 
<br/><br/><label>Standard No.: </label>66251 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry Market
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51.2'P, P5