Murphy Herta A Effective business communication. Murphy Herta A; Hildebrandt Herbert W; Thomas Jane P - 7 - New Delhi Tata McGraw Hill 1997 - xx, 619p cm. ISBN: 350 Standard No.: 106219 Source: 464, 05/11/2009, Pioneer Book Distributors Textual Subjects--Topical Terms: Reference Dewey Class. No.: X:8N, N7