Glynn William J Ed. <br/><br/>
Understanding services management  Integrating marketing,organisational behaviour operations and human resource management 
Glynn William J Ed.; Barnes James G Ed. 
 - New Delhi  Prentice-Hall of India      2006 
 - xxv,485p  cm. 
<br/><br/><label>Standard No.: </label>69187 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry Management USA
<br/><br/><label>Dewey Class. No.: </label>X9(Y):8.73'P, P6