TY  - BOOK
AU  - Coombs W Timothy Ed.
AU  -  Holladay Sherry J Ed.
TI  - Handbook of crisis communication
U1  - S : 843 g, QO 
PY  - 2010///
CY  - Malden
PB  - Wiley-Blackwell       
KW  - Reference
ER  -