Johnson William C <br/><br/>
Total quality in marketing 
Johnson William C; Chvala Richard J 
 -  1997 
<br/><br/><label>Standard No.: </label>2577 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Dewey Class. No.: </label>X:51-89Q8.2'N9, N7