TY  - BOOK
AU  - England Lenore A.
AU  -  Miller Stephen D.
TI  - Maximizing electronic resources management in libraries :  Applying business process management
T2  - Chandos information series
SN  - 9781843347477 (pbk)
U1  - 2:(D65,8(B)):8, Q6 
PY  - 2016///
CY  - Amsterdam
PB  - Elsevier The Netherland      
KW  - LIBRARY SCIENCE
ER  -