TY  - BOOK
AU  - Bielskas Amanda
AU  -  Dreyer Kathleen M.
TI  - Im and sms reference services for libraries
T2  - The tech set 19; Ellyssa Kroski
SN  - 9781856048446 (pbk)
U1  - 20aD65,48, Q2 
PY  - 2012///
CY  - London
PB  - Facet Publishing UK      
KW  - LIBRARY SCIENCE
ER  -