TY  - BOOK
AU  - Coffman Steve
TI  - Going live :  Starting & running a virtual reference service
SN  - 9788170005780 (hbk)
U1  - 2:97(D65,8(B)), P9 
PY  - 2009///
CY  - New Delhi
PB  - Ess Ess Publication India    
KW  - LIBRARY SCIENCE
ER  -