Laughlin Sara <br/><br/>
Quality library    A guide to staff - driven improvement, better efficiency, and happier customers 
Laughlin Sara; Wilson Ray W. 
 - New Delhi  Indiana India        2009 
 - xiii, 144p.  cm. 
 - American library association series .
<br/><br/><label>ISBN: </label>8184082460 (hbk)  895 
<br/><br/><label>Standard No.: </label>95715 
<br/><br/><label>Source: </label> 573, 13/03/2009, Bhartiya Sahitya Bhawan  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LIBRARY SCIENCE
<br/><br/><label>Dewey Class. No.: </label>2:8, P9