000 00537nam a2200193Ia 4500
005 20250326140223.0
008 250326s9999 xx 000 0 und d
020 _a0-07-137954-1
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:512 P2
_qFMSL
100 _aAnderson K
_9741828
245 0 _aCustomer Relationship Management
_cAnderson K; Kerr C
260 _aNew York
_bNew York, McGraw-Hill
_c2002
300 _a164p
942 _cTB
_hX:512 P2
999 _c1284800
_d1284800