000 00497nam a2200181Ia 4500
005 20250326141119.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:89Q8 N6
_qFMSL
100 _aAsher M
_9743743
245 0 _aManaging quality in the service sector
_cAsher M
260 _aLondon
_bLondon, Kogan Page
_c1996
300 _a222p
942 _cTB
_hX:89Q8 N6
999 _c1288764
_d1288764