000 00553nam a2200193Ia 4500
005 20250326142458.0
008 250326s9999 xx 000 0 und d
020 _a0-333-71681-7
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX8(A):8 N9
_qFMSL
100 _aBotten N
_9746113
245 0 _aCompetitive strategies for service organizations
_cBotten N; Mcmanus J
260 _aLondon
_bLondon, Macmillan
_c1999
300 _axxi,327
942 _cTB
_hX8(A):8 N9
999 _c1295220
_d1295220