000 00528nam a2200181Ia 4500
005 20250326143328.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX8(A):8 P5
_qFMSL
100 _aNargundkar R
245 0 _aManaging customer relationships in services industries
_cNargundkar R; Panda T K
260 _aNew Delhi
_bNew Delhi, Excel
_c2005
300 _a266p
942 _cTB
_hX8(A):8 P5
999 _c1299102
_d1299102