000 00572nam a2200193Ia 4500
005 20250326143411.0
008 250326s9999 xx 000 0 und d
020 _a0-471-64409-9
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P0
_qFMSL
100 _aBrown S A
_9735147
245 0 _aCustomer relationship management: strategic imperative in the world of e-business
_cBrown S A
260 _aNew York
_bNew York, John Wiley
_c2000
300 _a345p
942 _cTB
_hX:51 P0
999 _c1299380
_d1299380