| 000 | 00582nam a2200193Ia 4500 | ||
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| 005 | 20250326143442.0 | ||
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| 020 | _a3-540-0027-8 | ||
| 037 | _aTextbook | ||
| 040 |
_aFMSL _beng _cFMSL |
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| 041 |
_aeng _2eng |
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_aX:51 P4 _qFMSL |
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| 100 |
_aKracklauer A H _9748036 |
||
| 245 | 0 |
_aCollaborative customer relationship management : taking CRM to the next level _cKracklauer A H And Others |
|
| 260 |
_aLondon _bLondon, Springer _c2004 |
||
| 300 | _a273p | ||
| 942 |
_cTB _hX:51 P4 |
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| 999 |
_c1299611 _d1299611 |
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