| 000 | 00535nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20250326143520.0 | ||
| 008 | 250326s9999 xx 000 0 und d | ||
| 020 | _a0-87389-561-4 | ||
| 037 | _aTextbook | ||
| 040 |
_aFMSL _beng _cFMSL |
||
| 041 |
_aeng _2eng |
||
| 084 |
_aX:51 P3 _qFMSL |
||
| 100 |
_aSchultz G _9748122 |
||
| 245 | 0 |
_aCustomer care and contact center handbook _cSchultz G |
|
| 260 |
_aWisconsin _bWisconsin, ASQ Quality _c2003 |
||
| 300 | _a267p | ||
| 942 |
_cTB _hX:51 P3 |
||
| 999 |
_c1299899 _d1299899 |
||