000 00642nam a2200253Ia 4500
005 20260121153708.0
008 008 260114s9999 xx 000 0 eng d
020 _a9781003163763
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aEdward C. Brewer Terence L. Holmes
_9997965
245 0 _aBetter Customer Service: Simple Rules You Can Apply Today
260 _bTaylor and Francis
260 _c2021
856 _uhttp://www.taylorfrancis.com/books/9781003163763
942 _cEBOOK
999 _c1564784
_d1564784