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| 005 | 20260121170650.0 | ||
| 008 | 008 260114s9999 xx 000 0 eng d | ||
| 020 | _a9783658230364 | ||
| 037 | _aEBOOK | ||
| 040 | _aCRL | ||
| 040 | _beng | ||
| 040 | _cCRL | ||
| 041 | _2eng | ||
| 041 | _aeng | ||
| 084 | _qCRL | ||
| 100 |
_aClaudia Lehmann _91066664 |
||
| 245 | 0 | _aExploring Service Productivity | |
| 260 | _bSpringer | ||
| 260 | _bSpringer | ||
| 260 | _c2019 | ||
| 856 | _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-658-23036-4 | ||
| 942 | _cEBOOK | ||
| 999 |
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