000 00725nam a2200265Ia 4500
005 20260121170851.0
008 008 260114s9999 xx 000 0 eng d
020 _a9783319985121
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aPaul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia PatrĂ­cio, Yuriko Sawatani
_91069147
245 0 _aHandbook of Service Science, Volume II
260 _bSpringer
260 _bSpringer
260 _c2019
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-319-98512-1
942 _cEBOOK
999 _c1634877
_d1634877