000 00696nam a2200265Ia 4500
005 20260121170952.0
008 008 260114s9999 xx 000 0 eng d
020 _a9783030007492
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aMario A. Pfannstiel, Christoph Rasche
_91070416
245 0 _aService Design and Service Thinking in Healthcare and Hospital Management
260 _bSpringer
260 _bSpringer
260 _c2019
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-030-00749-2
942 _cEBOOK
999 _c1636146
_d1636146