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| 005 | 20260121173247.0 | ||
| 008 | 008 260114s9999 xx 000 0 eng d | ||
| 020 | _a9783658378851 | ||
| 037 | _aEBOOK | ||
| 040 | _aCRL | ||
| 040 | _beng | ||
| 040 | _cCRL | ||
| 041 | _2eng | ||
| 041 | _aeng | ||
| 084 | _qCRL | ||
| 100 |
_aSonja Christ-Brendemühl _91098650 |
||
| 245 | 0 | _aDigital Technology in Service Encounters | |
| 260 | _bSpringer | ||
| 260 | _bSpringer | ||
| 260 | _c2022 | ||
| 856 | _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-658-37885-1 | ||
| 942 | _cEBOOK | ||
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_c1664394 _d1664394 |
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