000 00740nam a2200241Ia 4500
003 OSt
005 20220925205904.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a8131401723
_c318.75
037 _b11872-A, 01/01/2008,
_cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX:511:(D6,9(B), P6
100 _aKrishna S Jaya Ed.
_9271343
245 0 _cKrishna S Jaya Ed.
_aEffective E-CRM
_b Practices and perspectives
260 _aHyderabad
_bICFAI University Press
_c2006
300 _aix, 176p
_ccm.
650 _aCommerce
942 _hX:511:(D6,9(B), P6
_cGB
_2CC
999 _c553479
_d553479