000 00870nam a2200265Ia 4500
003 OSt
005 20220926002303.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a9780071333313
_c386.75
037 _b886, 14/03/2014, Pranami Book Service
_cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX:511-8, Q2
100 _aMAKKAR Urvashi
_9305303
245 0 _aCustomer relationship management
260 _a New Delhi
_bMcGraw Hill Education
_c2012
300 _axvii, 274p.
_ccm.
490 _aW.E.B. Du Bois lecture Series
500 _aBibliography: p 233-45
700 _a MAKKAR Harinder Kumar
_9305304
942 _hX:511-8, Q2
_cGB
_2CC
999 _c604401
_d604401