@book{1633848,
	author = {Kristof Kloeckner, John Davis, Nicholas C. Fuller, Giovanni Lanfranchi, Stefan Pappe, Amit Paradkar, Larisa Shwartz, Maheswaran Surendra, Dorothea Wiesmann},
	title = {Transforming the IT Services Lifecycle with AI Technologies },
	publisher = {Springer},
	url = {https://link.springer.com/openurl?genre=book&isbn=978-3-319-94048-9}
}