The Customer is god: How to measure what your customers want and make sure they get it
Massnick F
The Customer is god: How to measure what your customers want and make sure they get it Massnick F - New York New York, na 1997 - 239p
Textbook
The Customer is god: How to measure what your customers want and make sure they get it Massnick F - New York New York, na 1997 - 239p
Textbook
