Customer relationship management: strategic imperative in the world of e-business
Brown S A
Customer relationship management: strategic imperative in the world of e-business Brown S A - New York New York, John Wiley 2000 - 345p
0-471-64409-9
Textbook
Customer relationship management: strategic imperative in the world of e-business Brown S A - New York New York, John Wiley 2000 - 345p
0-471-64409-9
Textbook