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Total quality management

Besterfield Dale H

Total quality management by Besterfield Dale H; Besterfield-Michna Carol; Besterfield Glen H; Besterfield-Sacre Mary - 3 - New Delhi Pearson Education 2003 - 652p. cm.

Appendices A-D, 629-642p.; References 643-646p.; Index 647-652p.

ISBN: 9788177584127 (pbk)

Standard No.: 99127

Source: 1530, 22/03/2010, Channel Publications Textual

Subjects--Topical Terms:
Operational research

Dewey Class. No.: B2T0b89Q8, P3-;2

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