Total quality management

Besterfield Dale H

Total quality management by Besterfield Dale H; Besterfield-Michna Carol; Besterfield Glen H; Besterfield-Sacre Mary - 3 - New Delhi Pearson Education 2003 - 652p. cm.

Appendices A-D, 629-642p.; References 643-646p.; Index 647-652p.

9788177584127 (pbk)

99128

347, 16/02/2010, N R Book Distributors Textual


Operational research

B2T0b89Q8, P3-;2