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Customer-driven services management

Balachandran S

Customer-driven services management Balachandran S - 2nd - New Delhi Response Books India 2004 - xiii, 304p cm.

Bibliography P292-94

ISBN: 0761932550 318.75

Source: RKBA/06-07/3008, 12/12/2007, RAJKIRAN BOOK AGENCY General Book

Subjects--Topical Terms:
Commerce

Dewey Class. No.: X9(Y):51.2.P, P4

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