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Essentials of services marketing Concepts, strategies, & cases

Hoffman K Douglas

Essentials of services marketing Concepts, strategies, & cases Hoffman K Douglas; Bateson John E G - 2 - New York Harcourt College Publishers 2002 - xxi,569p cm.

Standard No.: 38281

Source: Textual

Dewey Class. No.: X9(Y):51.1'P, P2

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