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Robert Johnston,Michael Shulver, Nigel Slack, Graham Clark (Personal Name)

Number of records used in: 1

Preferred form: Robert Johnston,Michael Shulver, Nigel Slack, Graham Clark

Machine generated authority record

Work cat.: (OSt)1672087: Robert Johnston,Michael Shulver, Nigel Slack, Graham Clark, Service Operations Management: Improving Service Delivery, 5e