Customer Service: empowerment and entrapment Sturdy A; Grugulis I And Others

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Material type: Text

TextLanguage: English Publication details: London London, Palgrave 2001Description: 215pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Barcode
Textbook	Faculty of Management Library	Faculty of Management Library	X:51 P1 (Browse shelf(Opens below))	Available	ML1264730

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Previous	X:5.1 P1 World trade organization in the new global economy	X:51 P1 Customer Relationship Management: the ultimate guide to the efficient use of CRM	X:51 P1 Marketing Management	X:51 P1 Customer Service: empowerment and entrapment	X:51 P1 Strategic marketing: planning and control	X:51 P1 Principles of marketing	X:51 P1 Principles of marketing	Next

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