Service management and marketing : a customer relationship management approach Gronroos C

By: Material type: TextTextLanguage: English Publication details: New York New York, John Wiley & Sons 2000Edition: Ed 2Description: 394pOther classification:
  • X8(A):8 P0
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Item type Current library Home library Call number Status Barcode
Textbook Textbook Faculty of Management Library Faculty of Management Library X8(A):8 P0 (Browse shelf(Opens below)) Available ML1266276

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