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Providing quality service : what every hospitality service provider needs to know Martin W B

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Material type: Text

TextLanguage: English Publication details: New Jersey New Jersey, Prentice Hall 2003Description: 167pOther classification:

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Holdings
Item type	Current library	Home library	Call number	Status	Barcode
Textbook	Faculty of Management Library	Faculty of Management Library	X8(NA44) P3 (Browse shelf(Opens below))	Available	ML1267674

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Previous	X:8N92.1 P1 Negotiating globally : How to negotiate deals , resolve disputes and make decisions across cultural boundaries	X:8N92.1 P2 International negotiation : Analysis, approaches, issues	X8(NA3):8 P2 Professional hotel management: a quality manual for entrepreneurs professionals and students with examination questions and cases studies	X8(NA44) P3 Providing quality service : what every hospitality service provider needs to know	X8(NA44):51 P2 Marketing and sales strategies for hotels and travel trade	X8(NA44):8 P0 Business of hotels	X8(NA44):8 P0 Search of hospitality: Theoretical perspectives and debates	Next

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