Business process mapping : improving customer satisfaction Jacka J Mike; Keller Paulette J

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Material type: Text

TextLanguage: English Publication details: NY NY, John Wiley 2002Description: xv,300ISBN:

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Item type	Current library	Home library	Call number	Status	Barcode
Textbook	Faculty of Management Library	Faculty of Management Library	X:74 P2 (Browse shelf(Opens below))	Available	ML1350567

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Previous	X:74 P2 Business forecasting with accompanying excel-based:Forecast Software	X:74 P2 Hiring and keeping the best people	X:74 P2 Smart things to know abou business	X:74 P2 Business process mapping : improving customer satisfaction	X:74 P2 Hiring & keeping the best people	X:74 P2 Chairman of the board	X:74 P2 Business ethics and managerial values: concept isues and dilemmas in shaping ethical culture for competitive advantage of organisations	Next

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