Developing new services : incorporating the voice of the customer into strategic service development Fisher C M; Schutta J T
Material type:
TextLanguage: English Publication details: Wisconsin Wisconsin, ASQ Quality 2003Description: 216pISBN: - 0-87389-585-1
- X:89ZB P3
| Item type | Current library | Home library | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
Textbook
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Faculty of Management Library | Faculty of Management Library | X:89ZB P3 (Browse shelf(Opens below)) | Available | ML1350268 |
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