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Assessing service quality Hernon Peter; Altman Ellen; Dugan Robert E. Satisfying the expectations of library customers

By: Contributor(s): Material type: TextTextLanguage: English Publication details: London Facet Publishing UK 2015Edition: 3rdDescription: xiii, 218p. cmISBN:
  • 9781783300594 (pbk)
Subject(s): DDC classification:
  • 2:7:b6, P9;Q5
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Item type Current library Home library Call number Status Barcode
Textual Textual Arts Library Arts Library 2:7:b6 P9;Q5 (Browse shelf(Opens below)) Available AL1629718

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